Frequently Asked Questions

Our website allows guests to make reservations online. From our homepage or under our “Vacation Rentals” tab, add your desired check-in and check-out dates, number of guests, and children, and all your vacation options will appear! If you prefer, you can also call or email us to make a reservation at hello@sandkeyvacationrentals.com!

The deposit is 50% of the total amount due. This deposit can be paid by credit card. The deposit goes toward the total amount owed and you will receive a confirmation with an updated balance.

We use SUPERHOG as part of our guest screening process. Your SUPERHOG application must match the primary guest name on the reservation, and your background check must be completed within 48 hours of receiving your booking confirmation as per State and City law. Your booking is NOT confirmed until these requirements have been fulfilled. Once the reservation is confirmed, and prior to check-in, guests must sign a Rental Agreement outlining the terms of the stay, stating that they agree with and acknowledge:

• To abide by our rental terms and conditions.
• To provide a copy of a valid government-issued ID and matching credit card prior to check-in.
• We collect a non-refundable damage waiver of $50, paid via SUPERHOG
• The waiver will cover you for any accidental damage during your stay

The remaining balance of your reservation is due and payable 30 days prior to your arrival. The credit card on file will automatically be charged 30 days prior to your arrival unless you have made other arrangements.

We only rent to responsible parties 25 years or older, with ID verified at check in. The name on the ID will need to match the name on the credit card making the reservation.

Some of our properties allow pets. Be sure to look at the property description and note whether or not it allows pets before making a reservation.

No, the property will be cleaned prior to your arrival and after you check out, but we do not offer maid or towel service during your stay.

Our properties, like most vacation rentals across the country, operate as self-catering properties. A start-up supply of toilet paper, paper towels, trash bags and dish soap is provided, but after that you are responsible for any additional needs. All properties are equipped with basic kitchen needs (pots, pans, silverware, coffee pot, microwave, etc.). Note that food products are not provided for safety reasons. All our properties are supplied with one set of sheets for all beds. Bath towels are supplied per number of people the house sleeps. This is a part of our vacation management services. 

Suggested items to bring are beach towels, extra paper goods (toilet paper, facial tissue and paper towels), extra pillows if you wish to sleep with more than one, coffee filters, spices/seasoning, bathing soap and shampoo, extra dish soap, extra trash bags, sun tan lotion/sun block and beach gear.

Each property description clearly states the number of people allowed to stay at a particular property. This number is total occupancy, including children and infants.

We do not give refunds simply for bad weather. In the event Port Aransas is under direct threat from a hurricane, we would issue refunds.

Many but not all of our properties provide free WiFi. Check the listing description of a property to determine if it has WiFi. We make no guarantees as to the speed or quality of the internet connection.

Some properties have space to park a boat trailer, although many do not. Please check before planning to bring a boat trailer. RVs or travel trailers are not allowed at any of our properties.

We will attempt to locate your property and mail it back to you for a $25 fee plus postage.